Prabisha Consulting
    Marketing

    Customer Relationship Management

    Master CRM to build lasting customer relationships and drive significant business growth

    2 lessons20m0 enrolledAll Levels
    Customer Relationship Management

    ₹499

    • 2 lessons
    • 20m of content
    • Certificate of completion

    What you'll learn

    • Understand core customer needs and relationship dynamics
    • Manage customer interactions across various touchpoints effectively
    • Utilize CRM tools to streamline processes and data
    • Develop strategies to enhance customer loyalty and retention
    • Boost sales performance through improved customer engagement
    • Transform customer relationships into long-term business success

    About this course

    Build stronger connections that drive growth! 🤝 This course explores the essentials of CRM, from understanding customer needs and managing interactions to using tools and strategies that boost loyalty and sales. Ideal for entrepreneurs, marketers, and professionals who want to turn relationships into long-term success.

    Curriculum · 1 sections · 2 lessons

    Introduction

    • Basics of Customer Relationship ManagementPreview20m
    • What Is CRM? Introduction to CRM Software—

    Requirements

    • No prior experience required