Prabisha Consulting

    Grievance Officer

    Our Grievance Officer

    In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Prabisha Consulting has appointed a Grievance Officer to address complaints about content on this website, privacy concerns, intellectual property claims and other grievances.

    Grievance Officer Contact

    Address

    New Delhi | Bengaluru | Kolkata | London

    Response Time

    Complaints are acknowledged within 24 hours and resolved within 15 days, as required by the IT Rules, 2021.

    File a Complaint

    Use this form for copyright or trademark notices, brand ownership claims, privacy concerns, or any other complaint about content on this website. You will receive a reference number by email.

    Your details are shared only with this website's Grievance Officer and are used solely to process the complaint.

    Types of Grievances We Handle

    • Copyright infringement notices (content you own appearing without permission)
    • Trademark or brand misuse concerns
    • Brand ownership claims (claiming a brand listing as its official representative)
    • Privacy and personal data concerns
    • Defamatory, false or misleading content
    • Content accuracy disputes
    • Billing, payment and service issues
    • Any other concerns about this website

    Grievance Resolution Process

    Step 1

    Acknowledgment — receipt confirmed within 24 hours with a reference number

    Step 2

    Review — the Grievance Officer examines the complaint and the content concerned

    Step 3

    Action — content is removed, corrected or attributed where the complaint is valid

    Step 4

    Resolution — you receive our decision by email within 15 days of filing

    Important Information

    • Confidentiality: Complaints are handled confidentially and shared only with personnel involved in resolving them.
    • IP notices: Copyright and trademark complaints must include a declaration that you own the rights concerned or are authorised to act for the owner.
    • Court & government orders: Content that is the subject of a court order or a direction from an authorised government agency is actioned on the timelines specified in that order.
    • Legal rights: Filing a grievance does not waive any legal rights you may have.