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    IT Onboarding

    IT Onboarding

    Equip new hires with essential IT knowledge and tools for a productive start.

    13 lessons1 enrolledBeginner

    What you'll learn

    • Navigate core company IT systems and applications
    • Understand and adhere to essential IT security policies
    • Effectively manage user accounts and access permissions
    • Identify and troubleshoot common IT issues independently
    • Locate and utilize IT support resources efficiently
    • Implement best practices for data privacy and acceptable use

    About this course

    This course provides a comprehensive guide to IT onboarding, designed to smoothly integrate new employees into your company's technology ecosystem. From setting up accounts to understanding security protocols, we cover all the critical steps to ensure a productive and secure start for every new team member. You'll learn how to navigate common IT systems, access necessary software, and understand the best practices for data security and acceptable use. This course is crucial for anyone joining a new organization, as well as for IT and HR professionals responsible for managing the onboarding process. By the end of this course, you'll feel confident in your ability to utilize company technology effectively, troubleshoot basic issues, and know exactly where to turn for support. Minimize downtime and maximize productivity from day one.

    Curriculum · 3 sections

    Welcome to IT Support | Google IT Support Certificate

    • Introduction to IT Support

    IT Support Fundamentals

    • Basics of Networking for Beginners
    • Understanding IT Infrastructure
    • Introduction to Cybersecurity
    • Fundamentals of Cloud Computing
    • Basic Troubleshooting Techniques
    • Introduction to Databases and SQL
    • IT Project Management Essentials
    • Customer Service Skills for IT Professionals

    Workplace Tools

    • Learn Canva in 25 Minutes
    • Figma Crash Course for Beginners
    • How to Use ChatGPT (100+ Prompts)
    • Google Chat Guide

    Requirements

    • No prior experience needed

    Earn a certificate of completion when you finish this course.